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Port BPS - # t¬z|U ‚O|UÿÿT>èl , ÿÿÿÿz 2o )o ÿÿÿÿ W & ÿÿÿÿc 1 [ ÿÿÿÿÿÿÿÿ c ± Û Quicken Financial Network RegistrationN ) ± % €R € ”€ ‚ÿ Quicken Financial Network Registration o I c & €’ € ‚ € ‚ÿ Before you can use the Quicken Financial Network, you must register. à ž ± ã % €= € € ‚ÿ The Registration Wizard guides you through the registration process. Each step consists of one or more screens on which you enter or select information. 7 ' € € °ˆ‚ € ‚ÿ More about... N ã h 0 0€< € È‚Hã¦ ë€ ‰€ ‚ÿ Step 1: User information u : Ý ; F€t € ÈãNY?´€ ‰€ ‚ã>Ø.'€ ‰€ ‚ÿ Step 2: Modem setup Step 3: Establish connection 7 h % €$ € °ˆ€ ‚ÿ Troubleshooting k G Ý $ €Ž € € ‚ÿ Solutions to problems and errors that can occur during registration. \ ! Û ; F€B € ÈâJ§±€ ‰€ ‚ã{p[Æ€ ‰€ ‚ÿ Problems Error Messages A 1 ó ÿÿÿÿÿÿÿÿ T User information8 Û T % €& € ”€ ‚ÿ User information q M Å $ €š € € ‚ÿ On the user information screens, you provide information about yourself. J % T % €J € °ˆ€ ‚ÿ Name, Address, Phone Number screen Ï ™ Å Þ 6 :€3 € RˆÈ:„H€ ƒ€ ‚€ ƒ€ ‚ÿ · You must enter information in all the boxes (except Title, which is optional). · Acceptable phone number formats: 555 1234 555-1234 5551234 6 % €" € °ˆ€ ‚ÿ Address screen Ð š Þ ä 6 :€5 € RˆÈ:„H€ ƒ€ ‚€ ƒ€ ‚ÿ · Organization and Additional Address are optional. All other boxes are required. · Be sure to enter the address from which you'll be accessing QFN. ç À Ë ' € € È€ ‚‚ÿ If you use Quicken at home, enter your home address. If you use it at work, enter your work address. If you use Quicken at two or more locations, choose the one where you use it most often. K ä . ,€: € °ˆâ Ú˜|€ ‰€ ‚ÿ About screen navigation H Ë ^ 1 « ÿÿÿÿÿÿÿÿ ÿÿÿÿ^ Á
About screen navigation? % €4 € ”€ ‚ÿ About screen navigation C ^ à $ €> € € ‚ÿ On each registration screen: á “ Á
N j€' € RˆÈ:„H€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ · Press Tab to move forward to the next box. Press Shift+Tab to move back to the previous box. · Click Back to return to the previous screen. (Back is dimmed on the first screen.) · Click Next to continue to the next screen. (Next is dimmed on the last screen.) · Click Done to complete the current step in registration. · Click Cancel to cancel Quicken Financial Network registration. < à ý
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0 % € € ”€ ‚ÿ Modem setup ï Á ý
. *€ƒ € ‚ € ‚€ € ‚ÿ During modem setup, Registration Wizard detects and specifies your modem type. (You can specify it yourself, if you prefer.) Note: To access QFN, you need a 9600 baud (or faster) modem. 5 0 T % € € °ˆ€ ‚ÿ More about... I 0 0€2 € È‚Hâ†4€ ‰€ ‚ÿ Detect Modem screen F T ã . ,€0 € ÈâYíq€ ‰€ ‚ÿ Modem Found screen I ,
0 0€2 € È‚ âk´”Ü€ ‰€ ‚ÿ Change Modem screen G ã s
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Y . ,€: € °ˆâ Ú˜|€ ‰€ ‚ÿ About screen navigation D 1 × ÿÿÿÿÿÿÿÿ ÿÿÿÿ BB Detect Modem screen; Y Ø % €, € ”€ ‚ÿ Detect Modem screen | V T & €¬ € ‚ € ‚ÿ To register you online for QFN, the Registration Wizard must know your modem type. h D Ø ¼ $ €ˆ € € ‚ÿ To let the Registration Wizard specify your modem automatically: > T @ - *€" € RˆÈ:„H€ ƒ€ ‚ÿ · Click Next. ¼ @ Y ž j ¼ ª@ 4 8€Ô € È€ € ã ¨@è€
‰€ ‚ÿ Note: If you're using an RPI (Rockwell Protocol Interface) modem, click here for more information. E ! @ ï@ $ €B € € ‚ÿ To specify the modem yourself: c 6 ª@ RA - *€l € RˆÈ:„H€ ƒ€ ‚ÿ · Click the box to check it, and then click Next. ð Ä ï@ BB , &€‰ € È€ € € ‚ÿ Note: If you have a 9600 baud modem, the Registration Wizard can't detect it automatically; you must specify it yourself. To specify the modem, you must know which COM port it is attached to. C RA …B 1 p ÿÿÿÿÿÿÿÿ ÿÿÿÿ…B ²D Modem Found screen: BB ¿B % €* € ”€ ‚ÿ Modem Found screen z T …B 9C & €¨ € ‚ € ‚ÿ This screen appears after the Registration Wizard finds and specifies your modem. c 6 ¿B œC - *€l € RˆÈ:„H€ ƒ€ ‚ÿ · If the modem information is correct, click Next. ƒ U 9C D . ,€ª € RˆÈ:† H€ ƒ€ ‚ÿ · If the modem information is not correct, click Change to specify it yourself. “ k œC ²D ( €Ö € È€ € ‚ÿ Note: To specify the modem yourself, you must know your COM port and your modem manufacturer and model. D D öD 1 C ÿÿÿÿÿÿÿÿ ÿÿÿÿöD õF Change Modem screen; ²D 1E % €, € ”€ ‚ÿ Change Modem screen Ä ‹ öD õF 9 @€ € € ‚‚€ € ã ¨@è€
‰€ ‚ÿ On this screen, you specify the correct information for your modem. If you're not certain about your modem manufacturer, or if your manufacturer is not on the list, select Hayes-compatible. Then, in the Model list, select your modem speed. (If you don't know the speed, select 14,400.) Note: If you're using an RPI (Rockwell Protocol Interface) modem, click here for more information. D 1E 9G 1 D ÿÿÿÿÿÿÿÿ ÿÿÿÿ9G 9I Select Modem screen; õF tG % €, € ”€ ‚ÿ Select Modem screen Å Œ 9G 9I 9 @€ € € ‚‚€ € ã ¨@è€
‰€ ‚ÿ On this screen, you specify the correct information for your modem. If you're not certain about your modem manufacturer, or if your manufacturer is not on the list, select Hayes-compatible. Then, in the Model list, select your modem speed. (If you don't know the speed, select 14,400.) Note: If you're using an RPI (Rockwell Protocol Interface) modem, click here for more information. G tG €I 1 û ÿÿÿÿÿÿÿÿ ÿÿÿÿ€I 4K Select COM Port screen> 9I ¾I % €2 € ”€ ‚ÿ Select COM Port screen v P €I 4K & €¡ € € ‚‚ÿ The COM port (or communications port or serial port) is a connection or socket used to connect your modem to your computer. Each port has a name. From the drop-down list, select the port to which your modem is connected. If you're unsure which port to select, try COM2 first. If you have a mouse using COM2, try COM1 for your modem. L ¾I €K 1 + ÿÿÿÿÿÿÿÿ ÿÿÿÿ€K _M Modem Setup Complete screenC 4K ÃK % €< € ”€ ‚ÿ Modem Setup Complete screen L ( €K L $ €P € € ‚ÿ On this screen, you have two choices: ² } ÃK ÁL 5 :€ú € RˆÈ:„H€ ƒ€ ‚€ ƒ€ ‚ÿ · To confirm that your modem setup is complete, click Done. · To return to any of the modem setup screens, click Back. ž y L _M % €ò € È€ ‚ÿ You can click Back to reach any of the preceding modem setup screens, and then change the information you specified. E ÁL ¤M 1 ¿ ÿÿÿÿÿÿÿÿ
¤M àM z€ Establish connection< _M àM % €. € ”€ ‚ÿ Establish connection ” g ¤M tO - (€Ï € € ‚‚€ € ‚ÿ On these screens, you make dialing settings that allow the Registration Wizard to go online and send your registration information. Next, you select a local phone number that will be used for connecting to the Quicken Financial Network. Note : If a toll call is required to reach QFN from your location, Intuit is not liable for these telephone costs. 5 àM ©O % € € °ˆ€ ‚ÿ More about... z ? tO /€ ; F€~ € ÈãÔ¾£ÿ€ ‰€ ‚âÝÖÛ€ ‰€ ‚ÿ Dialing Settings screen ©O /€ _M Phone Number Selection screen K ©O z€ . ,€: € °ˆâ Ú˜|€ ‰€ ‚ÿ About screen navigation H /€ € 1 ÿÿÿÿÿÿÿÿ € Û„ Dialing Settings screen? z€ % €4 € ”€ ‚ÿ Dialing Settings screen 5 € 6 % € € °ˆ€ ‚ÿ Call waiting „ ` º $ €À € € ‚ÿ If you have call-waiting, disable it before you go online so your call won't be interrupted. ó ¼ 6 ‚ 7 <€y € RÈ:†HØ€ € ƒ‚€ € ƒ‚ÿ 1. Check the box to disable it. 2. Enter the correct prefix (usually *70), or select it from the drop-down list. If you're not sure which prefix is correct, call your phone company. 6 º ã‚ % €" € °ˆ€ ‚ÿ Dialing prefix J ‚ -„ + $€? € € € € ‚ÿ A dialing prefix may be required to access an outside line from a business office. If you need to dial a prefix (such as 9,) to get an outside line or dial tone, enter it in the box. Caution : Don't enter 1 as a long-distance prefix; the Registration Wizard adds it when it dials. 4 ã‚ a„ % € € °ˆ€ ‚ÿ Type of line z V -„ Û„ $ €¬ € € ‚ÿ Most phones use tone dialing. Pulse dialing is used with older, rotary-dial phones N a„ )… 1 ÿÿÿÿÿÿÿÿ ÿÿÿÿ)… ˆ‡ Phone Number Selection screenE Û„ n… % €@ € ”€ ‚ÿ Phone Number Selection screen ì )… ˆ‡ . *€Ù € € ‚‚‚€ € ‚ÿ In the phone numbers list, you select the number that Quicken will use to connect to QFN. To see the complete list, click the down arrow to the right. The list is arranged in alphabetical order by state, then city. For most areas, you'll find a local phone number that you can use at no cost. If you can't find a local number in the list, select the one closest to you. Note : If a toll call is required to reach QFN from your location, Intuit is not liable for these telephone costs. 9 n… Á‡ 1 ~ ÿÿÿÿÿÿÿÿ
ÿÿÿÿÁ‡ ‰ Problems0 ˆ‡ ñ‡ % € € ”€ ‚ÿ Problems Ì Á‡ ‰ I `€™ € ÈãÿJ*¬€ ‰€ ‚ã1m€ ‰€ ‚â³{žW€ ‰€ ‚ÿ I'm trying to register for QFN, but the Registration Wizard won't dial. I can't connect to the Internet service provider. I tried to specify the modem myself, but my modem isn't in the list. u D ñ‡ {‰ 1 Ê ÿÿÿÿÿÿÿÿ ÿÿÿÿ{‰ Њ I tried to specify the modem myself, but my modem isn't in the list.l G ‰ ç‰ % €Ž € ”€ ‚ÿ I tried to specify the modem myself, but my modem isn't in the list. é Ä {‰ Њ % €‰ € € ‚ÿ If your modem doesn't appear in the Manufacturer list, select Hayes compatible. Then, in the Model list, select the correct speed for your modem. (If you don't know the speed, select 14,400.) p ? ç‰ @‹ 1 š ÿÿÿÿÿÿÿÿ @‹ §‹ Á I'm trying to register, but the Registration Wizard won't dial.g B Њ §‹ % €„ € ”€ ‚ÿ I'm trying to register, but the Registration Wizard won't dial. A @‹ è‹ % €8 € °ˆ€ ‚ÿ What caused this problem? F " §‹ .Œ $ €D € € ‚ÿ The two most likely causes are: — a è‹ Å 6 :€Ã € RˆÈ:„H€ € ƒ‚€ € ƒ‚ÿ · You're trying to use a modem that runs at less than 9600 baud. You need a 9600 baud (or faster) modem to use the Quicken Financial Network. · You're using a 9600 baud modem, and during registration, you let the Registration Wizard specify your modem automatically. Since the Wizard can't detect a 9600 baud modem, it couldn't set up your modem. 9 .Œ þ % €( € °ˆ€ ‚ÿ What should I do? Ù ³ Š׎ & €g € € ‚‚ÿ If your modem is slower than 9600 baud, you must replace it with a faster modem to use QFN. If you're using a 9600 baud modem, you must specify it yourself during registration. Ÿ X þ ‚À G \€± € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Return to modem setup. 2. In the Modem Setup window, check the box labeled "Don't detect my modem." 3. From the Manufacturers list, select Hayes-compatible. From the Model list, select 9600 bps modem, and then click ׎ ‚À Њ Next. 4. In the next Modem Setup window, select the COM port to which your modem is attached, and then click Done. š j ׎ Á 0 0€Ô € € ã¡›á8€
‰€ ‚ÿ If this problem persists, call Online Services Technical Support. For the phone number, click here. b 1 ‚À ~Á 1 V ÿÿÿÿÿÿÿÿ ~Á ×Á üÇ I can't connect to the Internet service provider.Y 4 Á ×Á % €h € ”€ ‚ÿ I can't connect to the Internet service provider. A ~Á  % €8 € °ˆ€ ‚ÿ What caused this problem? Ù ×Á .à = H€³ € € âµ0€0€
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‰€ ‚ÿ When you register for QFN, software called the Dialer connects you to an Internet service provider (ISP), which sets up your account and provides your link to the Internet. If you can't connect to the ISP: l &  šÄ F Z€M € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · You may have specified the wrong modem and/or COM port, or a required phone number access code may be missing. · The ISP's phone line may be busy due to heavy usage. · The ISP's server may be temporarily unavailable. · The Dialer may have disconnected, due to a "noisy" phone line. 9 .à ÓÄ % €( € °ˆ€ ‚ÿ What should I do? é Ä šÄ ¼Å % €‰ € € ‚ÿ Check the modem properties in the Dialer to make sure you have specified the correct modem and COM port. Make sure you've included any access code required to dial a number from your location. F ! ÓÄ Æ % €B € °ˆ€ ‚ÿ To check the modem properties:
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‰€ ‚€ € ƒ‚€ € ƒ‚ÿ 1. Start the Dialer. Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab. Check the settings that appear. ð ¾ Æ üÇ 2 2€} € € ‚ã¡›á8€
‰€ ‚ÿ If your modem settings are correct, wait a few minutes, then try to connect again. If this problem persists, call Online Services Technical Support. For the phone number, click here. 7 Ç 3È 1 ÿÿÿÿÿÿÿÿ ÿÿÿÿ3È Ë Dialer. üÇ aÈ % € € ”€ ‚ÿ Dialer D 3È ¥È $ €@ € € ‚ÿ The Dialer is a program that: k - aÈ Ê > J€[ € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · Stores your modem settings, phone number information, and password (assigned automatically for QFN). · Allows you to change the settings or information. · Dials the phone and connects your modem to the Internet service provider when you request a connection to the Quicken Financial Network. û Ö ¥È Ë % € € € ‚ÿ After you register for free access to QFN, an icon for the Dialer appears in the Netscape Intuit Edition program group. (This group is created automatically when you install the Quicken Internet access package.) J Ê UË 1 ( ÿÿÿÿÿÿÿÿ ÿÿÿÿUË 3Í Internet service providerA Ë –Ë % €8 € ”€ ‚ÿ Internet service provider v UË 3Í ' €í € € ‚‚‚ÿ The Internet service provider (ISP) is a company that sets up your Quicken Financial Network account and provides your link to the Internet. When you connect to QFN, your modem connects to the ISP's modem, which in turn sets up a connection to the Internet. The ISP for the Quicken Financial Network and all Internet access via Quicken is Concentric Network Corporation. ? –Ë rÍ 1 ¦ ÿÿÿÿÿÿÿÿ rÍ ¨Í [ Error Messages6 3Í ¨Í % €" € ”€
‚ÿ Error messages rÍ ¶Ï a €[ € € ‚‚€ ‚âJÄú;€ ‰€ ‚ão¨€ ‰€ ‚â5ÊŒ2€ ‰€ ‚ã±WJŽ€ ‰€ € ‚ÿ The messages listed below can appear when you're trying to connect to the Quicken Financial Network during registration. Click a message for information about what caused the error and suggestions on what to do next. Messages are listed in alphabetical order. Cannot connect to host. Cannot find connect file to use for auto-dialing. Connection attempt is already in progress. Dial-in driver not loaded. N Ò ¨Í | Æ€¥ € ã´ƒCæ€ ‰€ ‚ã8à *€ ‰€ ‚㮧 é€ ‰€ ‚âN‚¶Ï 3Í èÌ€ ‰€ ‚ã
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¬€ ‰€ ‚ã‚嬀 ‰€ ‚ÿ Error opening serial port; invalid BPS rate specified. Error opening serial port; invalid port specified. Error opening serial port; port is already in use. Error opening serial port; port is already open. Error opening serial port; unknown reason (x). Invalid I/O address specified. Please enter a valid hexadecimal number, or select "Default." Invalid IRQ number specified. Please enter a number between 2 and 15, or select "Default." » ¶Ï U x€w € ã`—õU€ ‰€ ‚â÷’²½€ ‰€ ‚âÄ À7€ ‰€ ‚ãÌtP€ ‰€ ‚ÿ Netscape was unable to create a network socket connection. Insufficient system resources or network down. Unable to communicate with answering device. Please check that it is installed and configured properly. Unable to determine INI file location. Using the default of c:\quickenw\netscape\netscape.ini Unable to initialize the modem. Check to be sure that your modem is connected to the computer and that it is turned on.
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Þ‰€ ‰€ ‚ã°é[€ ‰€ ‚ãŽäí–€ ‰€ ‚ÿ Unable to launch the Netscape Navigator. Please check the installation. Unable to locate host. Unable to locate netscape.exe. Unable to negotiate dial-in connection (failed). Unable to open communications port. The port is either in use by another telephony application, or is not supported. Unable to open Netscape registration file (netscape.ini). Please check the installation. 1 é [ H ^€Ó € ãÔIôဠ‰€ ‚ã/Qùê€ ‰€ ‚â$ÏNÜ€ ‰€ ‚ÿ Windows dial-in driver (dial.386) not loaded. Unable to connect. ShivaPPP dial-in driver is not installed. You have been disconnected by the remote device possibly due to inactivity. You must specify a connection file. H * £ 1 Å ÿÿÿÿÿÿÿÿ ÿÿÿÿ£
Cannot connect to host.? [ â % €4 € ”€ ‚ÿ Cannot connect to host. « w £ 4 8€î € € ‚€ âÊ©5,€
‰€ ‚ÿ What caused this error? Your modem can't make the required connection to the Internet service provider (ISP). · â Ž J b€o € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒâµ0€0€
‰€ ‚ÿ · The ISP's phone line may be busy due to heavy usage. · The ISP's server may be temporarily unavailable. · The Dialer may have disconnected, due to a "noisy" phone line. = Ë % €0 € °ˆ€ ‚ÿ What should I do now? U 1 Ž
$ €b € € ‚ÿ Wait a few minutes, then try to connect again. b 1 Ë ‚
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% €h € ”€ ‚ÿ Cannot find connect file to use for auto-dialing. Ò © ‚
) €S € € ‚€ ‚ÿ What caused this error? To connect to QFN, your software needs a file named NETSCAPE.SR. That file can't be found. You may have moved, renamed, or deleted the file. = Û
ê % €0 € °ˆ€ ‚ÿ What should I do now? ¥ € % € € € ‚ÿ NETSCAPE.SR is stored in the directory C:\QUICKENW\NETSCAPE\DIALER (unless you installed Quicken in a different directory). : ü ê É
> J€ù € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · If you moved the file to a different directory, move it back to its original location. · If you renamed it, restore its original name. · If you deleted NETSCAPE.SR, you can replace it by re-installing the Quicken Internet access package. ] , & 1 Ó ÿÿÿÿÿÿÿÿ ÿÿÿÿ& ò@ A connection attempt is already in progress.T / É
z % €^ € ”€ ‚ÿ A connection attempt is already in progress. è § & b A P€O € € ‚€ âµ0€0€
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‰€ ‚ÿ What caused this error? You tried to connect while the Dialer was already connected to the Internet service provider or trying to establish a connection. = z Ÿ % €0 € °ˆ€ ‚ÿ What should I do now? G b ò@ > J€ € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · If the Dialer is already connecŸ ò@ É
ted, proceed with your online activity. · If the Dialer is trying to connect, wait for the current dial-in attempt to complete. · If the Dialer is disconnecting, wait until it has disconnected, then try to connect again. J Ÿ I 1 ý ÿÿÿÿÿÿÿÿ >I œI hL Error opening serial port; invalid BPS rate specified.^ 9 ×H œI % €r € ”€ ‚ÿ Error opening serial port; invalid BPS rate specified. ¤ | >I @J ( €ø € € ‚€ ‚ÿ What caused this error? When you specified your modem during registration, you picked the wrong speed for your COM port. = œI }J % €0 € °ˆ€ ‚ÿ What should I do now? B @J ¿J ) "€2 € „5€ ‚ÿ Reset the port speed. © 6 }J hL s ´€m € RÈ:†HØ€ € ƒâµ0€0€
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‰€ ‚€ € ƒ‚ÿ 1. Start the Dialer . Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab. 4. Select the correct speed from the Maximum Speed drop-down list. For important information about this setting, click here . 5. Click OK. F ¿J ®L 1 V ÿÿÿÿÿÿÿÿ ®L ëL € Maximum Speed setting= hL ëL % €0 € ”€ ‚ÿ Maximum Speed setting 6 ì ®L !O J b€Ù € € € € € € âÊ©5,€
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‰€ ‚ÿ Maximum Speed is the number of bits per second for communication between your computer and your modem. NOTE : This is not the same as the communication speed between your modem and the Internet service provider's remote modem. Because modems can compress data, it is possible to transfer data from your computer to your modem faster than your "official" modem speed. For example, if you have a 14,400 modem and a high-speed UART chip, you can set your maximum speed to 57,600. ï Ê ëL € % €• € € ‚ÿ If you have a low speed UART, you can try setting maximum speed to a higher speed than your modem, but you may get slow performance with a lot of errors. If so, drop your maximum speed!O € hL back to 9600. 5 !O Q€ 1 l ÿÿÿÿÿÿÿÿ ÿÿÿÿQ€ ˆ‚ UART, € }€ % € € ”€ ‚ÿ UART ä Q€ ˆ‚ ' €É € € ‚‚‚ÿ The UART chip on your computer's serial board handles the flow of data through the serial port to the computer. The serial boards on most newer computers have a 16550 UART chip, which can usually handle communications from high-speed modems. Some computers (especially older ones) may have an 8250 or 16540 UART chip, which can't handle high-speed communications successfully. If you have a slow UART, consider upgrading to the 16550 UART chip (usually an inexpensive procedure). c 2 }€ ë‚ 1 ‹ ÿÿÿÿÿÿÿÿ ë‚ Eƒ Ÿ‡ Error opening serial port; invalid port specified.Z 5 ˆ‚ Eƒ % €j € ”€ ‚ÿ Error opening serial port; invalid port specified. [ ë‚ Ôƒ 4 8€¶ € € ‚€ âµ0€0€
‰€ ‚ÿ What caused this error? The Dialer couldn't access your modem. This can happen if: » u Eƒ … F Z€ë € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · You set up your modem during registration and selected the wrong COM port. · After the Registration Wizard set up your modem automatically, you changed the modem settings. · After modem setup, you moved your modem from one COM port to another. · If you're using a laptop computer, you neglected to insert the PC card (which contains the modem) into the laptop. = Ôƒ Ì… % €0 € °ˆ€ ‚ÿ What should I do now? “ j … _† ) "€Ô € „5€ ‚ÿ Reconfigure your modem (or let the Registration Wizard do it for you), and then try connecting again. @ í Ì… Ÿ‡ S t€Û € RÈ:†HØ€ € ƒã¨îŠö€
‰€ ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Start the Dialer. Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab. 4. Choose the correct port from the Port drop-down list, and then click OK. c 2 _† ˆ 1 e ÿÿÿÿÿÿÿÿ ˆ \ˆ Œ Error opening serial port; port is already in use.Z 5 Ÿ‡ \ˆ % €j € ”€ ‚ÿ Error opening serial port; port is already in use. Þ µ ˆ :‰ ) €k € € ‚€ ‚ÿ What caused this error? Another program is using the COM port. It could be a general communications program, or it might be a fax modem program that is set up to receive a fax. = \ˆ w‰ % €0 € °ˆ€ ‚ÿ What should I do now? 0 ú :‰ §Š 6 :€õ € RˆÈ:„H€ € ƒ‚€ € ƒ‚ÿ · Close the program that's using the COM port, and then try to connect again. · If you still get the error, close Quicken, exit Windows, and turn off your computer and modem. Wait 10 seconds, and then turn them on again (this resets the modem). † ] w‰ -‹ ) "€º € „5€ ‚ÿ If you have a modem on another COM port that you want to use instead, change the COM port. c §Š Œ S t€! € RÈ:†HØ€ € ƒã¨îŠö€
‰€ ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Start the Dialer. Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab. 4. From the Port drop-down list, select the COM port to which your other modem is attached, and then click OK. a 0 -‹ ñŒ 1 ÿÿÿÿÿÿÿÿ ÿÿÿÿñŒ › Error opening serial port; port is already open.X 3 Œ I % €f € ”€ ‚ÿ Error opening serial port; port is already open. Û ñŒ MŽ ) €· € € ‚€ ‚ÿ What caused this error? Another program didn't close the COM port when it was done using it. This can happen if the other program closed unexpectedly (such as after a General Protection Fault or Application Error). = I ŠŽ % €0 € °ˆ€ ‚ÿ What should I do now? ë MŽ › & €× € € ‚‚ÿ Exit and restart Windows, then try to connect again. If you still get the error, close Quicken and then exit Windows. Turn off your computer and modem for 10 seconds, turn them back on (this resets the modem), and then try again. _ . ŠŽ À 1 n ÿÿÿÿÿÿÿÿ À bÀ ŸÄ Error opening serial port; unknown reason (x). › À › V 1 › bÀ % €b € ”€ ‚ÿ Error opening serial port; unknown reason (x). ˜ d À úÀ 4 8€È € € ‚€ âµ0€0€
‰€ ‚ÿ What caused this error? The Dialer couldn't use the selected COM port for an unknown reason. = bÀ 7Á % €0 € °ˆ€ ‚ÿ What should I do now? + úÀ b + $€ € „5€ ‚‚ÿ Close Quicken, and then exit Windows. Turn your computer off for 10 seconds, then turn it back on (this resets the modem), and try again. You can also reconfigure your modem (or let the Registration Wizard do it for you), and then try connecting again. C ð 7Á ¥Ã S t€á € RÈ:†HØ€ € ƒã¨îŠö€
‰€ ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Start the Dialer. Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab. 4. On the Modem tab, select the correct COM port from the Port drop-down list. ¼ ’ b aÄ * "€% € È€ ‚€ ‚ÿ OR Let the Registration Wizard reconfigure your modem. Click Change Modem, and then click Next. When it's finished, click Next and then Done. > ¥Ã ŸÄ . ,€ € RÈ:†HØ€ € ƒ‚ÿ 5. Click OK. \ aÄ ,Å 1
ÿÿÿÿÿÿÿÿ ,Å °Å ‰É Invalid I/O address specified. Please enter a valid hexadecimal number, or select "Default."„ _ ŸÄ °Å % €¾ € ”€ ‚ÿ Invalid I/O address specified. Please enter a valid hexadecimal number, or select "Default." Æ ,Å vÆ ) €; € € ‚€ ‚ÿ What caused this error? The selected COM port can't be used. This can happen if the port has been configured with an incorrect I/O address or IRQ number. = °Å ³Æ % €0 € °ˆ€ ‚ÿ What should I do now? t P vÆ 'Ç $ € € € ‚ÿ Check the I/O address and IRQ number settings, and then try connecting again. ’ 3 ³Æ ¹È _ Œ€g € RÈ:†HØ€ € ƒâµ0€0€
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‰€ ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Start the Dialer . Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab, and then click Advanced. 4. In the Advanced window, make sure the values for the I/O address and IRQ number are correct, and then click OK. Ð © 'Ç ‰É ' €S € È€ ‚‚ÿ You can find the correct I/O address on your serial card. Modems generally use IRQ 2, 3, 4, 5, or 7. COM1 uses IRQ4, COM2 uses IRQ3, and COM3 and COM4 are selectable. ‹ Z ¹È Ê 1 I ÿÿÿÿÿÿÿÿ Ê –Ê ®Î Invalid IRQ number specified. Please enter a number between 2 and 15, or select "Default."‚ ] ‰É –Ê % €º € ”€ ‚ÿ Invalid IRQ number specified. Please enter a number between 2 and 15, or select "Default." ß Ê žË ) €¿ € € ‚€ ‚ÿ What caused this error? The selected COM port can't be used. This can happen if you set up your modem and selected the wrong COM port, or if the COM port has been configured with an incorrect I/O address or IRQ number. = –Ê ÛË % €0 € °ˆ€ ‚ÿ What should I do now? t P žË OÌ $ € € € ‚ÿ Check the I/O address and IRQ number settings, and then try connecting again. Ž / ÛË ÝÍ _ Œ€_ € RÈ:†HØ€ € ƒâµ0€0€
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‰€ ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Start the Dialer . Click here for instructions. 2. In the Dialer main window, click Properties. 3. In the Properties window, click the Modem tab, and then click Advanced. 4. In the Advanced window, make sure the values for the I/O address and/or IRQ are correct, and then click OK. Ñ ª OÌ ®Î ' €U € È€ ‚‚ÿ You can find the correct I/O address on your serial card. Modems generally use IRQ 2, 3, 4, 5, or 7. COM1 uses IRQ4, COM2 uses IRQ3, and COM3 and COM4 are selectable. ’ a ÝÍ @Ï 1 Ï ÿÿÿÿÿÿÿÿ! @Ï ÉÏ $ Netscape was unable to create a socket connection. Insufficient system resources or network down.‰ d ®Î ÉÏ % €È € ”€ ‚ÿ Netscape was unable to create a socket connection. Insufficient system resources or network down. ¼ z @Ï ‘ B R€õ € € ‚€ âµ0€0€
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‰€ ‚‚ÿ What caused this error? The Dialer failed to connect with the Internet service provider for some reason, and the Netscape Navigator software couldn't complete its task. The Internet service provider may be temporarily unavailable. Or the Dialer may be set up incorrectly. For example, during modem setup, you may have forgotten to enter a required dialing prefix. = ÉÏ Î % €0 € °ˆ€ ‚ÿ What should I do now? K ' ‘ $ €N € € ‚ÿ Try these steps in the order listed. © b Î Â G \€Å € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Try connecting again; it may work the second time. 2. Close down any other programs that may be running, then try to connect again. 3. Exit Quicken, exit Windows, restart Windows, and then try again. 4. If the error continues to appear, check your modem settings in the Dialer, and then try to connect again. To check your modem settings: ¼ Ç I `€y € ˆÈ„H€ € ƒã¨îŠö€
‰€ ‚€ € ƒ‚€ € ƒ‚ÿ · Start the Dialer. Click here for instructions. · In the Dialer main window, click Properties. · In the Properties window, click the Modem tab. Check the settings that appear. É š  / ,€5 € RÈ:†HØ€ € ƒ‚ÿ 5. If the error continues to appear, try connecting manually with the Dialer first, and then continue with the Navigator. To connect with the Dialer: ” ` Ç $ 4 8€À € ˆÈ„H€ € ƒ‚€ € ƒ‚ÿ · Start the Dialer (see step 4 above). · In the Dialer main window, click the Dial button. ˜ g ¼ 1 ¨ ÿÿÿÿÿÿÿÿ" ÿÿÿÿ¼ Ì Unable to communicate with answering device. Please check that it is installed and configured properly. j $ K % €Ô € ”€ ‚ÿ Unable to communicate with answering device. Please check that it is installed and configured properly. > ¼ ‰ $ €4 € € ‚ÿ What caused this error? ± p K : A R€à € „5€ âµ0€0€
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‰€ ‚ÿ The Dialer can't connect to the Internet service provider . This is most likely a temporary problem. = ‰ w % €0 € °ˆ€ ‚ÿ What should I do now? U 1 : Ì $ €b € € ‚ÿ Wait a few minutes, then try connecting again. ˆ W w T 1 ÿÿÿÿÿÿÿÿ# ÿÿÿÿT y Unable to determine INI file location. Using default c:\quickenw\netscape\netscape.ini.‚ ] Ì Ö % €º € ”€ ‚ÿ Unable to determine INI file location. Using default of c:\quickenw\netscape\netscape.ini. Ñ ¨ T §
) €Q € € ‚€ ‚ÿ What caused this error? To connect you to QFN, your software needs a file named NETSCAPE.INI. That file can't be found. You may have moved, renamed, or deleted it. = Ö ä
% €0 € °ˆ€ ‚ÿ What should I do now? e A §
I $ €‚ € € ‚ÿ NETSCAPE.INI is stored in the directory C:\QUICKENW\NETSCAPE. 0 ò ä
y > J€å € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · If you moved the file to a different directory, move it back to its original location. · If you renamed it, restore its original name. · If you deleted it, you can replace it by re-installing the Quicken Internet access package. © x I "
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ÀD Unable to initialize the modem. Check to be sure that your modem is connected to the computer and that it is turned on. { y Â
% €ö € ”€ ‚ÿ Unable to initialize the modem. Check to be sure that your modem is connected to the computer and that it is turned on. ¡ y "
c ( €ò € € ‚€ ‚ÿ What caused this error? When the Registration Wizard sent commands to your modem, the modem didn't respond correctly. = Â
% €0 € °ˆ€ ‚ÿ What should I do now? ~ Z c $ €´ € € ‚ÿ Try the following steps in the order suggested. After each step, try connecting again. Ô J€© € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · Your modem may be turned off, or the modem cable may be loose. If you have an external modem, check to be sure it's turned on. If it is already turned on, tur J€å € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · If you moved the file to a different directory, move it back to its original location. · If you renamed it, restore its original name. · If you deleted it, you can replace it by re-installing the Quicken Internet access package. G XG ÏH 1 Ò ÿÿÿÿÿÿÿÿ& ÿÿÿÿÏH ZK Unable to locate host.> ˆH
I % €2 € ”€ ‚ÿ Unable to locate host. Ê • ÏH ×I 5 8€+ € € ‚€ âÊ©5,€
‰€ ‚ÿ What caused this error? Your software is working, but your modem can't make the required connection to the Internet service provider (ISP). ñ ³
I ÈJ > J€g € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · The ISP's phone line may be busy due to heavy usage. · The ISP's server may be temporarily unavailable. · The Dialer may have disconnected, due to a "noisy" phone line. = ×I K % €0 € °ˆ€ ‚ÿ What should I do now? U 1 ÈJ ZK $ €b € € ‚ÿ Wait a few minutes, then try to connect again. O K ©K 1 ÿÿÿÿÿÿÿÿ' ©K ïK ÏN Unable to locate netscape.exe.F ! ZK ïK % €B € ”€ ‚ÿ Unable to locate netscape.exe. Ù ° ©K ÈL ) €a € € ‚€ ‚ÿ What caused this error? To run the Netscape Navigator, your software needs a file named NETSCAPE.EXE. That file can't be found. You may have moved, renamed, or deleted it. = ïK M % €0 € °ˆ€ ‚ÿ What should I do now? š v ÈL ŸM $ €ì € € ‚ÿ NETSCAPE.EXE is stored in the C:\QUICKENW\NETSCAPE directory (unless you installed Quicken to another directory). 0 ò M ÏN > J€å € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · If you moved the file to a different directory, move it back to its original location. · If you renamed it, restore its original name. · If you deleted it, you can replace it by re-installing the Quicken Internet access package. a 0 ŸM 0O 1 ¹ ÿÿÿÿÿÿÿÿ( 0O ˆO ƒ Unable to negotiate dial-in connection (failed).X 3 ÏN ˆO % €f € ”€ ‚ÿ Unable to negotiate dial-in connection (failed). Ê • 0O ^€ 5 8€+ € € ‚€ âÊ©5,€
‰€ ‚ÿ What caused this error? Your software is working, but your modem ˆO ^€ ÏN can't make the required connection to the Internet service provider (ISP). ¾ } ˆO A R€ú € RˆÈ:„H€ € ƒ‚€ € ƒâµ0€0€
‰€ ‚ÿ · The ISP's server may be temporarily unavailable. · The Dialer may have disconnected, due to a "noisy" phone line. ” c ^€ ° 1 2€Æ € È€ ã ¨@è€
‰€ ‚ÿ If you're using an RPI (Rockwell Protocol Interface) modem, click here for more information. = í % €0 € °ˆ€ ‚ÿ What should I do now? á ° ƒ 2 2€Ã € € ‚ã´ƒCæ€
‰€ ‚ÿ Wait a few minutes, and then try connecting again. If the error still occurs, lower the maximum speed for your modem port in the Dialer, then try connecting again. For information about changing the speed, click here . ¥ t í ¥ƒ 1 M ÿÿÿÿÿÿÿÿ) ¥ƒ A„ ]‰ Unable to open communications port. The port is either in use by another telephony application, or is not supported.œ w ƒ A„ % €î € ”€ ‚ÿ Unable to open communications port. The port is either in use by another telephony application, or is not supported. í Ä ¥ƒ .… ) €‰ € € ‚€ ‚ÿ What caused this error? Another program is using the COM port for your modem. It could be a general communications program, or it might be a fax modem program that is set up to receive a fax. = A„ k… % €0 € °ˆ€ ‚ÿ What should I do now? k .… Ö‡ R r€3 € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒãÇTNØ€
‰€ ‚€ € ƒ‚ÿ · Close the program that's using the COM port, then try to connect again. · If you still get the error, close Quicken and exit Windows. Turn off your computer and modem for 10 seconds, then turn them back on (this resets the modem) and try connecting again. · If you've tried the suggestions above, try using the Windows Terminal program (with Quicken not running) to see whether your modem responds. For instructions, click here . · If you have a modem on another COM port and want to use it instead, change the COM port. r 9 k… Hˆ 9 B€r € ȆHØ€ € ƒã¨îŠö€
‰€ ‚ÿ 1. Start the Dialer. Click here for instructions. Ö Ö‡ ]‰ ? L€ € R‘€:„Ø€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 2. In the Dial main window, click Properties. 3. In the Properties window, click the Modem tab. 4. From the Port drop-down list, select the COM port to which your other modem is attached, and then click OK. K Hˆ ¨‰ 1 > ÿÿÿÿÿÿÿÿ* ¨‰ ê‰ ÷Œ Using Terminal for WindowsB ]‰ ê‰ % €: € ”€ ‚ÿ Using Terminal for Windows _ ; ¨‰ IŠ $ €v € € ‚ÿ Before you start, make sure that Quicken is not running. ‰ < ê‰ Ò‹ M h€y € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚€ ƒ€ € € ‚ÿ 1. From the Windows Accessories program group, choose Terminal. 2. From the Settings menu, choose Communications. 3. In the Communications window, select the COM port and baud rate you're using for the Quicken Financial Network, and then click OK. 4. In the Terminal window, type AT and then press Enter. % ó IŠ ÷Œ 2 2€ç € È€ € € € € ‚ÿ If OK appears on the next line, your modem is communicating with Terminal and is set up correctly. If OK doesn't appear or if you get an error message, your modem or system settings are not set up correctly to communicate with Windows. ‰ X Ò‹ € 1 · ÿÿÿÿÿÿÿÿ+ € Ž çÀ Unable to open Netscape registration file (netscape.ini). Please check the installation.€ [ ÷Œ Ž % €¶ € ”€ ‚ÿ Unable to open Netscape registration file (netscape.ini). Please check the installation. Ñ ¨ € ÑŽ ) €Q € € ‚€ ‚ÿ What caused this error? To connect you to QFN, your software needs a file named NETSCAPE.INI. That file can't be found. You may have moved, renamed, or deleted it. = Ž % €0 € °ˆ€ ‚ÿ What should I do now? y ÑŽ « $ €ò € € ‚ÿ NETSCAPE.INI is stored in the directory C:\QUICKENW\NETSCAPE (unless you installed Quicken in a different directory). 0 ò çÀ > J€å € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · If you moved the fi« çÀ ÷Œ le to a different directory, move it back to its original location. · If you renamed it, restore its original name. · If you deleted it, you can replace it by re-installing the Quicken Internet access package. › j « ‚Á 1 ‹ ÿÿÿÿÿÿÿÿ, ‚Á  nÉ Windows dial-in driver (dial.386) not loaded. Unable to connect. ShivaPPP dial-in driver is not installed.’ m çÀ  % €Ú € ”€ ‚ÿ Windows dial-in driver (dial.386) not loaded. Unable to connect. ShivaPPP dial-in driver is not installed. ÷ ‚Á 4à ) €ï € € ‚€ ‚ÿ What caused this error? The VXDs (virtual device drivers) that were added to the SYSTEM.INI file when you installed the Internet access package didn't get loaded. The following lines must appear in the [386Enh] section of the SYSTEM.INI file: # ÷  WÄ , &€ï € È€ ‚‚‚€ ‚ÿ device=c:\windows\netscape\dial.386 device=c:\windows\netscape\vntstimd.exe device=c:\windows\netscape\vtcprac.386 You may have deleted these lines. Or you may have moved, renamed, or deleted the DIAL.386, VNTSTIMD.EXE, or VTCPRAC.386 files. j A 4à ÁÄ ) "€‚ € „5€ ‚ÿ The drivers may fail to load for any of the following reasons: ; WÄ üÅ 6 :€ € RˆÈ:„H€ € ƒ‚€ € ƒ‚ÿ · You haven't restarted Windows since installing the Quicken Internet access package. You must restart Windows before you access QFN. · You installed Quicken, then upgraded to Windows NT or OS/2. The Internet access package won't run under NT or OS/2. š l ÁÄ –Æ . ,€Ø € RÈ:†HØ€ € ƒ‚ÿ · You installed Windows 95 to a different directory from Windows 3.1, then failed to re-install Quicken. = üÅ ÓÆ % €0 € °ˆ€ ‚ÿ What should I do now? M ) –Æ Ç $ €R € € ‚ÿ Try the following in the order listed. ¹ z ÓÆ ÙÈ ? L€õ € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Exit Quicken, exit and restart Windows, and then try connecting again. 2. Check the SYSTEM.INI file (usually in your C:\WINDOWS directory) to see if the required lines are there. If they're not, add them. Then restart Windows, and try connecting again. 3. Make sure that the DIAL.386, VNTSTIMD.EXE, and VTCPRAC.386 files exist in the C:\WINDOWS\NETSCAPE directory. • p Ç nÉ % €à € È€ ‚ÿ If you deleted any of these files, you can restore them by re-installing the Quicken Internet access package. | K ÙÈ êÉ 1 ÿÿÿÿÿÿÿÿ- êÉ ]Ê ÌÎ You have been disconnected by the remote device possibly due to inactivity.s N nÉ ]Ê % €œ € ”€ ‚ÿ You have been disconnected by the remote device possibly due to inactivity. = êÉ šË 5 8€ € € ‚€ âÊ©5,€
‰€ ‚ÿ What caused this error? The Internet service provider closed your connection because your computer was idle for longer than allowed. While you are registering, your connection ends automatically if you haven't sent any commands to the modem for 5 minutes. = ]Ê ×Ë % €0 € °ˆ€ ‚ÿ What should I do now? * šË Í & € € € ‚‚ÿ Connect again. Be sure not to let more than 5 minutes elapse between commands to the modem. If this error continues to happen, the Internet service provider may be experiencing temporary system problems. Wait a few minutes, and then try connecting again. P + ×Ë QÍ % €V € °ˆ€ ‚ÿ To change the automatic disconnect time: Ú Í jÎ ? L€µ € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. From the Dialer main screen, click Properties. 2. In the Properties window, click the General tab. 3. From the "Disconnect after n minutes" drop-down list, choose a lower or higher number, and then click OK. b : QÍ ÌÎ ( €t € È€ € ‚ÿ Note: Don't select 15 minutes; it isn't a valid value. T # jÎ Ï 1 ÿ ÿÿÿÿÿÿÿÿ. ÿÿÿÿ Ï × You must specify a connection file.K & ÌÎ kÏ % €L € ”€ ‚ÿ You must specify a connection file. ¸ ƒ Ï / 5 8€ € € ‚€ âµ0€0€
‰€ ‚ÿ What caused this error? You tried to start the Dialer by running DIALER.EXE or double-clickÏ / ÌÎ king on it from the File Manager. = kÏ l % €0 € °ˆ€ ‚ÿ What should I do now? k ; / × 0 0€v € € ã¨îŠö€
‰€ ‚ÿ For instructions on starting the Dialer, click here . Y ( l 0 1 I ÿÿÿÿÿÿÿÿ/ 0 € ˜ Intuit Online Services Technical SupportP + × € % €V € ”€ ‚ÿ Intuit Online Services Technical Support h D 0 è $ €ˆ € € ‚ÿ You can call Online Services Technical Support at (708) 585-8500. ; € # % €, € °ˆ€ ‚ÿ Hours of operation: 6 è Y $ €$ € € ‚ÿ Monday - Friday ? # ˜ % €4 € È€ ‚ÿ 7am - 7 pm Central time D Y Ü 1 : ÿÿÿÿÿÿÿÿ0 Ü Starting the Dialer; ˜ % €, € ”€ ‚ÿ Starting the Dialer z T Ü ‘ & €© € € ‚‚ÿ Once you have registered for the Quicken Financial Network, a Netscape Intuit Edition program group appears on your Windows desktop. To start the Dialer, you can double-click on the QFN Dialer icon in this group. Before you register for QFN, however, there is no QFN Dialer icon. You must start the Dialer from the Windows File Manager. å – v O l€- € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. In the File Manager, click the drive on which you installed Quicken. 2 . Double-click the directory in which you installed Quicken. 3. Under that directory, double-click the Netscape directory; and under Netscape, double-click the Dialer directory. 4. In the file list on the right, drag the NETSCAPE.SR file icon onto the DIALER.EXE file icon. 5. If a confirmation window appears, click Yes. = ‘ ³ % €0 € °ˆ€ ‚ÿ To print this topic: m @ v - *€€ € RˆÈ:„H€ € ƒ‚ÿ · From the File menu in the Help window, choose Print Topic. Y ( ³ y 1 0 ÿÿÿÿÿÿÿÿ1 y É È RPI (Rockwell Protocol Interface) modemsP + É % €V € ”€ ‚ÿ RPI (Rockwell Protocol Interface) modems ÿ Ö y È ) € € € ‚‚€ ÿ If you're using an RPI modem and it doesn't appear in the modem list, you should select Rockwell-based as the manufacturer and 14400 bps RPI modem as the model. Netscape Navigator Intuit Edition doesn't support the Rockwell software interface for error correction detection used by RPI modems. As a result, you may experience a slow connection if there's excessive noise on the phone line. If you have a slow connection, you may want to end it and reconnect later. N É
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‰€ ‚‚ÿ The Dialer contains the settings that Netscape Navigator Intuit Edition uses to call the Internet service provider . You can use the Dialer to: Õ r
e F Z€« € RˆÈ:„H€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ · Change the settings for your modem. · Change the access phone number. · Add phone numbers for calling from different locations (work, home, on the road). · Charge your phone calls to your Calling Card. A J ¦ % €8 € °ˆ€ ‚ÿ More information about... ³ ^ e Y
U z€¼ € Èã¨E¾$€ ‰€ ‚ãß[x9€ ‰€ ‚ãLɵဠ‰€ ‚ã×N€ ‰€ ‚ÿ Dialer screen Setting properties Dialer configuration file Dialer Statistics 1 ¦ Š
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” $ €– € € ‚ÿ Solutions to problems and errors that can occur when you use the Dialer. \ ! % ð ; F€B € ÈãÊ·€ ‰€ ‚ã g¿€ ‰€ ‚ÿ Problems Error messages ' ” $ € € € ‚ÿ 7 ð N 1 s ÿÿÿÿÿÿÿÿ3 ÿÿÿÿN ‡B Dialer. | % € € ”€ ‚ÿ Dialer D N À $ €@ € € ‚ÿ The Dialer is a program that: A | KA > J€ƒ € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ ·À KA Dials the phone and connects your modem to the Internet service provider when you request a connection to the Quicken Financial Network. · Stores your modem settings, phone number information, and login name and password (both assigned automatically for QFN). · Allows you to change the settings or information. < À ‡B & €- € € ‚‚ÿ These settings are saved in the Dialer configuration file (QFN.SR). After you register for free access to QFN, a QFN Dialer icon appears in the Netscape Intuit Edition program group. (This group is created automatically when you install the Quicken Internet access package.) >
KA ÅB 1 ß ÿÿÿÿÿÿÿÿ4 ÅB þB ¬E Dialer Screen9 ‡B þB ( €" € ”€ € ‚ÿ Dialer screen - ÅB +D & € € € ‚‚ÿ The Dialer screen displays your user name, password (represented by asterisks, for security), and the current location and phone number that you're using. The Dialer creates this information when you register for free access to the Quicken Financial Network. 4 þB _D % € € °ˆ€ ‚ÿ What you see Ú k +D 9E o ®€Ö € Èâ¿‘4Í€ ‰€ ‚âQbêÒ€ ‰€ ‚⚋߀ ‰€ ‚â耤€ ‰€ ‚âÙf ,€ ‰€ ‚â!A€€ ‰€ ‚ÿ User name Password Current Location Number to Dial Dial button Properties button 1 _D jE % € € °ˆ€ ‚ÿ How to... B 9E ¬E . ,€( € Èãír]€ ‰€ ‚ÿ Use the Dialer : jE æE 1 … ÿÿÿÿÿÿÿÿ5 ÿÿÿÿæE 1G User name1 ¬E F % € € ”€ ‚ÿ User name ô æE 1G & €é € € ‚‚ÿ The account login name that the Internet service provider uses for your personal account. A user name is created for you automatically when you register for free access to the Quicken Financial Network. Don't change or delete your user name. 9 F jG 1 ¼ ÿÿÿÿÿÿÿÿ6 ÿÿÿÿjG íI Password0 1G šG % € € ”€ ‚ÿ Password Û µ jG uH & €k € € ‚‚ÿ The characters used to access your personal Internet account. When you register for free access to the Quicken Financial Network, your password is created and sent automatically. 9 šG ®H % €( € °ˆ€ ‚ÿ Password security ? uH íI & €3 € € ‚‚ÿ When you upgrade to get full access to the Internet, you can set (and change) your own password. If you want to enter your password manually each time you connect to the Internet, delete it from the Password box. Typing the password makes your full Internet account more secure. A ®H .J 1 F ÿÿÿÿÿÿÿÿ7 ÿÿÿÿ.J 3L Current location8 íI fJ % €& € ”€ ‚ÿ Current Location Í ¦ .J 3L ' €M € € ‚‚‚ÿ Displays the location you're calling from; the Dialer uses it to connect to the Internet service provider. Locations are profiles you create that let you call the Internet service provider (ISP) from various places. For example, you may connect from both your home and your office, or from a hotel room when you travel. The default location is set up automatically when you register for the Quicken Financial Network. ? fJ rL 1 k ÿÿÿÿÿÿÿÿ8 ÿÿÿÿrL žN Number to dial6 3L ¨L % €" € ”€ ‚ÿ Number to Dial ö Ê rL žN , &€• € € ‚€ € ‚ÿ The phone number that the Dialer calls to connect to the Internet service provider. This number is associated with the current location. For example, you can have a Home location that calls one number and a Work location that calls another. The number the Dialer calls depends on which location (Home or Work) you select in the Current Location drop-down list. To change this phone number, click Properties and enter a new number on the Locations page. < ¨L ÚN 1 w ÿÿÿÿÿÿÿÿ9 ÿÿÿÿÚN !€ Dial button3 žN
O % € € ”€ ‚ÿ Dial button â ÚN !€ & €Å € € ‚‚ÿ Calls the displayed phone number and connects to the Internet service provider. Depending on the properties settings, the Dialer starts Netscape automatically after it makes the connection to the Interne
O !€ žN t service provider. ;
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!€ Ž€ % € € ”€ ‚ÿ Properties µ Œ \€ C ) € € € ‚€ ‚ÿ The Properties button opens the Properties screen. Properties are settings that control how the Dialer works. You can use properties to: ø ² Ž€ ;‚ F Z€e € RˆÈ:„H€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚€ ƒ€ ‚ÿ · Change modem settings. · Change or add an access phone number. · Change or add a location. · Control what the Dialer does after calling the Internet service provider. ² C í‚ % € € € ‚ÿ There are five tabs on the Properties screen, each corresponding to a group of related settings on a page. To view a page, click its tab. J ;‚ 7ƒ 1 Y ÿÿÿÿÿÿÿÿ; ÿÿÿÿ7ƒ F… Internet service providerA í‚ xƒ % €8 € ”€ ‚ÿ Internet service provider Î ¦ 7ƒ F… ( €M € € ‚‚‚‚ÿ The Internet service provider (ISP) is a company that sells phone access to the Internet. When you register for free access to Quicken Financial Network, you receive the services of an ISP at no charge. When you upgrade to get full access to the Internet, you pay a low monthly fee for the ISP's services. The ISP for the Quicken Financial Network and all Internet access via Quicken is Concentric Network Corporation. E xƒ ‹… 1 ” ÿÿÿÿÿÿÿÿ< ‹… Ç… *Š Locations properties< F… Ç… % €. € ”€ ‚ÿ Locations properties | W ‹… C‡ % €¯ € € ‚ÿ Locations are settings you create that let you connect to the Internet service provider from various locations. For example, if you travel with your computer or use your computer from both home and work, you can create locations that dial different phone numbers or that dial the same phone number as either a local or long-distance call. 8 Ç… {‡ % €& € °ˆ€ ‚ÿ Location section  ` C‡ =ˆ b ”€À € Èâíß ‡€ ‰€ ‚âUcý€ ‰€ ‚â s5€ ‰€ ‚â8ÍžÞ€ ‰€ ‚â‘xÄc€ ‰€ ‚ÿ Location's name New button Remove button Location's area code Type of line E {‡ ‚ˆ % €@ € °ˆ€ ‚ÿ Dialing from location section ” =ˆ †‰ p ®€) € ÈâçYဠ‰€ ‚â]ñ^€ ‰€ ‚âaÿ¥Ô€ ‰€ ‚âeÓ{€ ‰€ ‚âd–Q€ ‰€ ‚â;>}l€ ‰€ ‚ÿ Outside line access Disable call waiting Provider phone number Calling card button Calling card prefix Calling card suffix - ‚ˆ ³‰ % € € °ˆ€ ‚ÿ Other P " †‰ Š . ,€D € Èâ{>+×€ ‰€ ‚ÿ Dial as a long distance call ' ³‰ *Š $ € € € ‚ÿ @ Š jŠ 1 ¿ ÿÿÿÿÿÿÿÿ= ÿÿÿÿjŠ é‹ Location's name7 *Š ¡Š % €$ € ”€ ‚ÿ Location's name H " jŠ é‹ & €E € € ‚‚ÿ The Location's name drop-down list contains all the locations you have created. (You create a default location automatically when you register for free access to the Quicken Financial Network.) All location information in the window belongs to the location name that appears in this box. ;
¡Š $Œ 1 ‚ ÿÿÿÿÿÿÿÿ> ÿÿÿÿ$Œ k New button2
é‹ VŒ % € € ”€ ‚ÿ New button ð $Œ k % €á € € ‚ÿ Click the New button to create a new location. For example, if your only location is Home and you want to create one for Work, click New and then enter the phone information for you work number (if it's different from your home number). >
VŒ © 1 # ÿÿÿÿÿÿÿÿ? ÿÿÿÿ© ŽŽ Remove button5 k Þ % € € ”€ ‚ÿ Remove button ° ‹ © ŽŽ % € € € ‚ÿ The Remove button removes the location currently displayed in the Location's Name drop-down list. You can't remove the default location. E Þ ÓŽ 1 } ÿÿÿÿÿÿÿÿ@ ÿÿÿÿÓŽ À Location's area code< ŽŽ % €. € ”€ ‚ÿ Location's area code ü × ÓŽ À % €¯ € € ‚ÿ Defines the area code for the location (the area code you call from when using this location). The area code is used to determine if the phone number for the Internet service provider is local or long di À ŽŽ stance. = TÀ 1 ¬ ÿÿÿÿÿÿÿÿA ÿÿÿÿTÀ ÃÁ Type of line4 À ˆÀ % € € ”€ ‚ÿ Type of line ; TÀ ÃÁ & €+ € € ‚‚ÿ Defines the phone line you're using. Most lines are Tone (you hear beeps when dialing). Some older lines are Pulse and are used with rotary-dial or pulse-dial phones. However, Tone phone lines can also use rotary-dial phones. Use Tone unless you know you have a Pulse line. D ˆÀ  1 r ÿÿÿÿÿÿÿÿB ÿÿÿÿ 5à Outside line access; ÃÁ B % €, € ”€ ‚ÿ Outside line access ó Î Â 5à % € € € ‚ÿ Specifies a number to dial to get outside a phone system. For example, at work you might need to dial 9 to call a number outside the phone system at your work site, or 7 to access a long-distance number. E B zà 1 ÿÿÿÿÿÿÿÿC ÿÿÿÿzà UÅ Disable call waiting< 5à ¶Ã % €. € ”€ ‚ÿ Disable call waiting Ÿ y zà UÅ & €ó € € ‚‚ÿ If your phone system uses Call Waiting, you can disable it temporarily with this option. If you don't, you can be disconnected if someone calls you while you're online. Check with your local phone company for the code to use. (For most systems, the code is *70.) The Dialer uses this code before it dials any other numbers (outside access, calling cards, and phone numbers). F ¶Ã ›Å 1 ï ÿÿÿÿÿÿÿÿD ÿÿÿÿ›Å DÇ Provider phone number= UÅ ØÅ % €0 € ”€ ‚ÿ Provider phone number « … ›Å ƒÆ & € € € ‚‚ÿ The area code and phone number used to call the Internet service provider. To find the most current list of access phone numbers: Á “ ØÅ DÇ . *€' € RÈ:†HØ€ ƒ‚ƒ‚ÿ 1. Connect to the Quicken Financial Network. 2. From the Directory menu in the browser, choose Explore, and then look for Account Information. M ƒÆ ‘Ç 1 Ë ÿÿÿÿÿÿÿÿE ÿÿÿÿ‘Ç Ë Dial as a long distance callD DÇ ÕÇ % €> € ”€ ‚ÿ Dial as a long distance call ã ¾ ‘Ç ¸É % €} € € ‚ÿ This option treats all calls as long distance by dialing 1 before dialing any phone number, even if the number is a local call. For example, if you want to dial 555-1212, this option would dial 1-555-1212. However, if you check this option, the Dial area code option appears and is checked to include the area code, so the Dialer actually dials 1-408-555-1212. Uncheck Dial area code to dial 1 only before the number (for example, 1-555-1212). 6 ÕÇ îÉ % €" € °ˆ€ ‚ÿ Dial area code ! û ¸É Ë & €÷ € € ‚‚ÿ This option makes the Dialer use the area code for all calls, even for local calls. It is checked automatically when "Dial as a long distance call" is checked. Uncheck this option if you need to dial 1 only (and not the area code) for all calls. I îÉ XË 1 R ÿÿÿÿÿÿÿÿF ÿÿÿÿXË aÍ Calling card dial prefix@ Ë ˜Ë % €6 € ”€ ‚ÿ Calling card dial prefix É ¢ XË aÍ ' €E € € ‚‚‚ÿ The number of your calling card. (For some card numbers, this is your phone number.) Type your calling card number without any formatting hyphens or parentheses. For example, if your phone number is (408) 555-1212, you would type 4085551212 in the Dial Prefix. If you want to use a direct access number to ensure your call is billed with a specific long-distance company, type it here and leave Dial Suffix blank. = ˜Ë žÍ 1 ÿÿÿÿÿÿÿÿG ÿÿÿÿžÍ lÎ Calling card; aÍ ÙÍ % €, € ”€ ‚ÿ Calling card button “ o žÍ lÎ $ €Þ € € ‚ÿ Opens the Calling Card window, in which you specify your calling card number (prefix) and password (suffix). D ÙÍ °Î 1 ú ÿÿÿÿÿÿÿÿH ÿÿÿÿ°Î × Calling card suffix@ lÎ ðÎ % €6 € ”€ ‚ÿ Calling card dial suffix Û ´ °Î × ' €i € € ‚‚‚ÿ Dial Suffix is the access code (password or PIN) for your calling card. This is the number you normally dial after you hear the calling-card confirmation tone. For some calling cards, the access code is a four-digit number. For otheðÎ × lÎ r cards, the number is longer. If you want to use a direct access number to ensure your call is billed with a specific long-distance company, type it in the Dial Prefix box and leave Dial Suffix blank. C ðÎ 1 ™ ÿÿÿÿ‰ I T ¼ General Properties: × T % €* € ”€ ‚ÿ General properties w S Ë $ €¦ € € ‚ÿ You can select the following general Properties to control how the Dialer works: ñ Ž T ¼ c ”€ € Èâ K€ ‰€ ‚â§wë€ ‰€ ‚â̶ € ‰€ ‚â 8œ€ ‰€ ‚â^
.D€ ‰€ ‚ÿ Start Netscape Navigator Minimize statistics window Disconnect after x minutes Bring up TTY window Enable dial on demand I Ë 1 • ÿÿÿÿÿÿÿÿJ ÿÿÿÿ Q Start Netscape Navigator@ ¼ E % €6 € ”€ ‚ÿ Start Netscape Navigator æ Q & €Í € € ‚‚ÿ Starts the Netscape Navigator Intuit Edition program after the Dialer calls and connects to the Internet service provider (ISP). You can also start Netscape Navigator first, which then starts the Dialer to connect to your ISP. K E œ 1 ÿÿÿÿÿÿÿÿK ÿÿÿÿœ o Minimize statistics windowB Q Þ % €: € ”€ ‚ÿ Minimize statistics window ‘ j œ o ' €Ô € € € ‚ÿ Minimizes the Dialer and Statistics windows and keeps them minimized while you use Netscape Navigator. K Þ º 1 © ÿÿÿÿÿÿÿÿL ÿÿÿÿº Disconnect after x minutesB o ü % €: € ”€ ‚ÿ Disconnect after x minutes ï º - (€ß € € ‚‚€ € ‚ÿ This option hangs up the phone if you don't use the connection for the specified number of minutes. For example, if you read a long document or message, you aren't using the modem connection. The timer resets after data is transferred through the modem (by sending or receiving e-mail or navigating around the World Wide Web or Internet). The default setting is 5 minutes. To change it, select a number from the drop-down list. Note: Don't choose 15 from the list; it isn't a valid value. D ü \ 1 ÿÿÿÿÿÿÿÿM ÿÿÿÿ\ Bring up TTY window; — % €, € ”€ ‚ÿ Bring up TTY window † b \ $ €Ä € € ‚ÿ Displays the TTY window, which shows the commands sent from the remote server to your computer. F — c 1 u ÿÿÿÿÿÿÿÿN ÿÿÿÿc ’
Enable dial on demand= % €0 € ”€ ‚ÿ Enable dial on demand ò Í c ’
% €› € € ‚ÿ Dials the Internet service provider whenever you use the Netscape Navigator. This can reduce your phone bills and connect time because you're connected only when you're sending or receiving information. A Ó
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Modem Properties8 ’
% €& € ”€ ‚ÿ Modem properties ë Ó
* "€× € € ‚‚€ ‚ÿ The Modem page contains your modem settings. This information was gathered when you registered for the Quicken Financial Network, so you should change these settings only if your modem isn't working or if you changed your modem (altered the IRQ, port, or other settings or installed a different modem). To run the automatic modem setup program, click the Change Modem button and follow the onscreen directions. The brand name and model of your modem appears at the top of the Modem page. 2
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% € € °ˆ€ ‚ÿ Properties ¶ T
b ”€¨ € Èâ4œÇ€ ‰€ ‚âŸ>€ ‰€ ‚↵ô€ ‰€ ‚âœþžê€ ‰€ ‚â¸é€ ‰€ ‚ÿ Change Modem button Port Speaker volume Maximum speed Advanced D R
L 1 ü ÿÿÿÿÿÿÿÿP ÿÿÿÿL @ Change Modem button; ‡ % €, € ”€ ‚ÿ Change Modem button < L à $ €0 € € ‚ÿ Click this button to: e 8 ‡ ( - *€p € RˆÈ:„H€ ƒ€ ‚ÿ · Change your modem (name or model) and/or COM port. . à V ( € € È€ € ‚ÿ OR c 6 ( ¹ - *€l € RˆÈ:„H€ ƒ€ ‚ÿ · Have the Dialer run automatic modem setup again. K ' V @ $ €N € € ‚ÿ Follow the directions on the scree¹ @ n. 5 ¹ E@ 1 ÿÿÿÿÿÿÿÿQ ÿÿÿÿE@ A Port, @ q@ % € € ”€ ‚ÿ Port ò E@ A , &€å € € ‚€ € ‚ÿ Port is the communications port your modem uses (COM1, COM2, COM3, COM4). To have the modem setup program specify automatically which port your modem is connected to, click the Change Modem button and follow the directions on the screen. ? q@ ÎA 1 A ÿÿÿÿÿÿÿÿR ÿÿÿÿÎA ÐB Speaker volume6 A B % €" € ”€ ‚ÿ Speaker volume Ì § ÎA ÐB % €O € € ‚ÿ Speaker Volume controls the volume of your modem speaker. The speaker lets you hear your modem dial the number, confirm the connection, and begin transferring data. >
B C 1 … ÿÿÿÿÿÿÿÿS ÿÿÿÿC UF Maximum speed5 ÐB CC % € € ”€ ‚ÿ Maximum speed à C aE > J€Á € € € € € € ‚âÇ €
‰€ ‚ÿ Maximum Speed is the number of bits per second for communication between your computer and your modem. NOTE : This is not the same as the speed between your modem and the Internet service provider's remote modem. Because modems can compress data, it's possible to transfer data from your computer to your modem faster than your "official" modem speed. For example, if you have a 14,400 baud modem and a high-speed UART , you can set your maximum speed to 57,600 baud. ô Ï CC UF % €Ÿ € € ‚ÿ If you have a low speed UART, you can try setting maximum speed to a higher speed than your modem, but you may get slow performance with a lot of errors. If so, drop your maximum speed back to 9600 baud. 9 aE ŽF 1 ÿÿÿÿÿÿÿÿT ÿÿÿÿŽF oI Advanced0 UF ¾F % € € ”€ ‚ÿ Advanced ± } ŽF oI 4 6€û € € ‚€ € ‚‚€ € ‚ÿ The Advanced dialog box contains the more complex modem settings. IRQ Number is the interrupt request setting (from 2 to 15) for your modem. This setting prevents conflicts with other cards and devices in your computer. Modems use different IRQ settings, depending on the COM port the modem uses. Consult your modem documentation for the proper setting. Two common settings are COM1 with IRQ 4 and COM2 with IRQ 3. I/O Address is the base port address your computer uses to access your modem. You should change this number only if your modem uses an address value different from the one determined by the automatic modem setup. L ¾F »I 1 á ÿÿÿÿÿÿÿÿU »I þI ®L Service Provider propertiesC oI þI % €< € ”€ ‚ÿ Service Provider properties ° w »I ®L 9 @€ï € € ‚€ € ‚€ € € € ‚ÿ The Service Provider properties page displays information about the Internet service provider (Concentric Network Corporation). DNS address (Domain Name Service) is assigned by the Internet service provider. The Dialer gets this number when you register for the Quicken Financial Network. You shouldn't change this number unless the Internet service provider notifies you of a DNS address change. Domain Name is the string that identifies the Internet service provider and is used with your user name to comprise your Internet account name (also called a host name). For example, intuit.com is the domain name for Intuit. F þI ôL 1 ÿÿÿÿV ôL ,M N About Properties page8 ®L ,M % €& € ”€ ‚ÿ About properties ß º ôL N % €u € € ‚ÿ This page displays information about the Dialer software, including version number and copyright date. It also includes copyright information for related programs used by the Dialer. J ,M UN 1 ÿÿÿÿÿÿÿÿW UN N ‚€ Step-by-Step Instructions8 N N % €& € ”€ ‚ÿ Using the Dialer V 2 UN ãN $ €d € € ‚ÿ The Dialer can be used for the following tasks: ¨ ` N ‹O H `€À € ÈãuåB€ ‰€ ‚ãß € ‰€ ‚ãß[x9€ ‰€ ‚ÿ Creating a Location Connecting to the Internet service provider Setting properties 5 ãN ÀO % € € °ˆ€ ‚ÿ More about... A ‹O
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€ ‚€ . ,€, € Èã wœ€ ‰€ ‚ÿ Close the Dialer D >€ Æ€ 1 ¼ ] ÿÿÿÿX Æ€ Œ… Creating a Location; ‚€ % €, € ”€ ‚ÿ Creating a location À › Æ€ Á % €7 € € ‚ÿ Locations are phone numbers and settings you create that let you call the Internet service provider from various locations (home, work, or on the road). = þ % €0 € °ˆ€ ‚ÿ To create a location: õ ¶ Á ó‚ ? L€m € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. From the Dialer main screen, click the Properties button. 2. On the Locations page, click the New button. 3 . Type a unique name for the new location, and then click OK . ª ƒ þ ƒ ' € € È€ ‚‚ÿ The location name can contain spaces. The Locations page reappears with the new location name displaying in the drop-down list. ½ ó‚ ¥„ K d€{ € RÈ:†HØ€ € ƒãâž5ã€
‰€ ‚€ € ƒ‚€ € ƒ‚ÿ 4. Change any Location settings required for the new location. 5. Repeat steps 2-4 for any other locations you want to create. 6. When you're done creating locations, click OK. ç ¿ ƒ Œ… ( € € € € ‚ÿ The last location you create becomes the location used for connecting. If you don't want to use that location, select another one from the Current Location list on the Dialer main screen. X ' ¥„ ä… 1 õ ÿÿÿÿÿÿÿÿY ä… 7† û‹ Connecting to Internet service providerS . Œ… 7† % €\ € ”€ ‚ÿ Connecting to the Internet service provider – o ä… Í† ' €Þ € € € ‚ÿ You can call the Internet service provider from the Dialer or from the Netscape Navigator Intuit Edition. @ 7†
‡ % €6 € °ˆ€ ‚ÿ To call from the Dialer: ٠͆ ˆ 0 .€³ € RÈ:†HØ€ ƒ‚ƒ‚ƒ‚ÿ 1. Start the Dialer by double-clicking the QFN Dialer icon in the Netscape Intuit Edition program group. 2. From the Current Location drop-down list, select the location you want to use. 3. Click the Dial button. q L
‡ ‡ˆ % €˜ € È€ ‚ÿ The Dialer calls the phone number associated with the location you chose. L ˆ Ó‰ , &€A € RÈ:†HØ€ ƒ‚ÿ 4. When the Dialer connects to the Internet service provider, it starts up the Netscape Navigator. If you unchecked Start Netscape Navigator on the General properties page, you need to start it manually by double-clicking the Netscape icon in the Netscape Intuit Edition program group. X 3 ‡ˆ +Š % €f € °ˆ€ ‚ÿ To call from the Netscape Navigator application: m Ó‰ ÈŠ 0 0€Ú € RˆÈ:„H€ € ƒ€ ‚ÿ · Start the Dialer by double-clicking the QFN Dialer icon in the Netscape Intuit Edition program group. 3
+Š û‹ & € € € ‚‚ÿ When you start the Netscape Navigator, it uses the last location set in the Dialer. If Netscape Navigator has problems starting the Dialer or using the location specified in the Dialer, try connecting directly from the Dialer, and then starting Netscape Navigator. C ÈŠ >Œ 1 × ÿÿÿÿÿÿÿÿZ >Œ xŒ *À Setting Properties: û‹ xŒ % €* € ”€ ‚ÿ Setting properties f B >Œ ÞŒ $ €„ € € ‚ÿ You can control how the Dialer works by setting its properties. E xŒ # % €@ € °ˆ€ ‚ÿ To set the Dialer properties: Ø ÞŒ / 4 6€± € RÈ:†HØ€ ƒ‚ƒ‚ƒ‚ƒ‚ƒ‚ÿ 1. Start the Dialer by double-clicking the QFN Dialer icon in the Netscape Intuit Edition program group. 2. In the Dialer main window, click the Properties button. 3. On any Properties page, make selections, and change or enter data as desired. 4. Click a tab at the top of the Properties window to move to another page. For example, click the Modem tab to set modem properties. 4. When you're done setting properties, click OK to return to the Dialer main screen. 5 # d % € € °ˆ€ ‚ÿ More about... º e / *À U z€Ê € Èãâž5〠‰€ ‚ãCÉŽ€ ‰€ ‚ãò€ ‰€ ‚ãrïJ€ ‰€ ‚ÿ Location properties General properties Modem properties Sd *À û‹ ervice Provider properties K d uÀ 1 ÿÿÿÿÿÿÿÿ[ uÀ ¯À “ Closing the Dialer program: *À ¯À % €* € ”€ ‚ÿ Closing the Dialer = uÀ ìÀ % €0 € °ˆ€ ‚ÿ To close the Dialer: € > ¯À l B R€} € RÈ:†HØ€ € ƒ€ ‚€ € ƒ‚€ € ƒ‚ÿ 1. If you're connected to the Internet service provider, click the Disconnect button in the Timer window (in the upper right corner of your screen). 2. If the Properties window is open, close it by clicking OK or Cancel. 3. On the Dialer main screen, double-click the control-menu box in the top-left corner. ' ìÀ “ $ € € € ‚ÿ N l á 1 ä ÿÿÿÿÿÿÿÿ\ á &à ÙÅ The Dialer Configuration fileE “ &à % €@ € ”€ ‚ÿ The Dialer configuration file 5 á [Å & € € € ‚‚ÿ When you sign up for free access to the Quicken Financial Network, all the settings used by the Dialer are saved in a configuration file named QFN.SR in the directory C:\QUICKENW\NETSCAPE\DIALER. This file is associated with the Dialer application and icon in the Netscape Intuit Edition program group. If you share your computer with others and you upgrade to get full access to the Internet, you may not want to save your password in the Dialer; the Dialer stores the password in the QFN.SR file where anyone can read it. ~ N &à ÙÅ 0 0€œ € € âQbêÒ€
‰€ ‚ÿ For instructions on removing your password from the Dialer, click here . 9 [Å Æ 1 â ÿÿÿÿÿÿÿÿ] Æ BÆ óÇ Problems0 ÙÅ BÆ % € € ”€ ‚ÿ Problems ± A Æ óÇ p ®€ƒ € ë 1mSIGNUP.HLP € ‰€ ‚â¦Ò`ú€ ‰€ ‚ã¼ù3€ ‰€ ‚ã*ä0s€ ‰€ ‚ãVûÜ € ‰€ ‚ÿ I cant connect to the Internet service provider. The Internet service provider doesn't accept my user name and password. While connected to the Internet, I'm suddenly cut off. My Internet connection is slow. When I use a different location, the Dialer can't connect to the Internet service provider. t C BÆ gÈ 1 œ ÿÿÿÿÿÿÿÿ^ ÿÿÿÿgÈ Ë Internet service provider doesn't accept my user name and password.k F óÇ ÒÈ % €Œ € ”€ ‚ÿ Internet service provider doesn't accept my user name and password. A gÈ É % €8 € °ˆ€ ‚ÿ What caused this problem? c > ÒÈ vÊ % €} € € ‚ÿ When you register for free access to the Quicken Financial Network, a user name and password are created for you. Each time you connect to QFN, your name and password are sent automatically to the Internet service provider (ISP). If the ISP rejects your name and password, it is experiencing a temporary problem. 9 É ¯Ê % €( € °ˆ€ ‚ÿ What should I do? à vÊ Ë @ N€A € € ‚ë ¡›á8SIGNUP.HLP €
‰€ ‚ÿ Wait a few minutes, and then try to connect again. If this problem persists, call Online Services Technical Support. For the phone number, click here . g 6 ¯Ê öË 1 ¨ ÿÿÿÿÿÿÿÿ_ öË TÌ À While connected to the Internet, I'm suddenly cut off.^ 9 Ë TÌ % €r € ”€ ‚ÿ While connected to the Internet, I'm suddenly cut off. A öË •Ì % €8 € °ˆ€ ‚ÿ What caused this problem? I % TÌ ÞÌ $ €J € € ‚ÿ There are several possible causes. s - •Ì QÎ F Z€[ € RˆÈ:„H€ € ƒ‚€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ · You may have a "noisy" phone line. · Your phone may have a Call Waiting service, which interrupts your phone line if someone calls your number while you're connected. · Someone may have picked up the phone while you were connected. · Your modem may be trying to transfer data too fast. 4 ÞÌ …Ï & € € È€ ‚ÿ To check for this condition, click the Statistics button in the Timer window (upper right corner of your screen while you're connected). In the Statistics window, look for a large number of Invalid CRCs or overrun errors. (They indicate errors in data transmission.) 9 QÎ ¾Ï % €( € °ˆ€ ‚ÿ What should I do? ‰ d …Ï S % €È € € ‚‚ÿ Wait a few minutes, and try ¾Ï S Ë to connect again. If you have Call Waiting, make sure you disable it. ä ¾Ï 7 7 <€[ € RÈ:†HØ€ € ƒ‚€ € ƒ‚ÿ 1. In the Dialer main window, click Properties. 2. On the Location tab, check the "disable call waiting" box and select a code from the drop-down list. Then click OK. x T S ¯ $ €¨ € € ‚ÿ If your modem is transferring data too fast, lower your port speed in the Dialer. Ò 7 À ? L€¥ € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. In the Dialer main window, click Properties. 2. In the Properties window, click the Modem tab. 3. On the Modem tab, select a slower maximum speed for your modem, down to 9600 baud, and then click OK. H ¯ 1 ” ÿÿÿÿÿÿÿÿ` O ² The connection is slow.G " À O % €D € ”€ ‚ÿ My Internet connection is slow. A % €8 € ˜ˆ€ ‚ÿ What caused this problem? I % O Ù $ €J € € ‚ÿ There are several possible causes. Ì ÷ R r€™ € RˆÈ:„H€ € ƒ‚€ € ƒâÇ €
‰€ ‚€ € ƒ‚€ € ƒ‚ÿ · You may be using a 9600 baud modem. · You may have a slow UART chip. If you don't have a 16550 chip, you get connected at 9600 baud, regardless of how fast your modem is. · If your phone line is noisy, your modem either slows down to ensure good data transfer or retransmits information several times. · A large number of people may be using the same Internet service provider and its server has too much traffic, making all connections slow. 9 Ù 0 % €( € ˜ˆ€ ‚ÿ What should I do? Í ¨ ÷ ý % €Q € € ‚ÿ First, try reconnecting to see if you simply had a bad phone line. While you're connected, check the Statistics window for overruns or other errors. To display it: ¤ t 0 ¡ 0 0€è € RˆÈ:„H€ ƒ€ € ‚ÿ · Click the Statistics button in the Timer window (upper right corner of your screen while you're connected). ë ý ² & €× € € ‚‚ÿ Try to connect again later, when usage may be lighter. If you're using a 9600 baud modem, consider upgrading to a faster modem. If you have a slow UART chip, consider upgrading to the 16550 UART (usually an inexpensive procedure). Œ [ ¡ > 1 " ÿÿÿÿÿÿÿÿa > Á ²
When I use a different location, the Dialer can't connect to the Internet service provider.ƒ ^ ² Á % €¼ € ”€ ‚ÿ When I use a different location, the Dialer can't connect to the Internet service provider. A >
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$ €„ € € ‚ÿ You probably entered an incorrect phone number in the Dialer. 9
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3 $ €Ü € € ‚ÿ Make sure the selected location uses the correct phone number (including area code and dialing settings). P + ¡
ƒ % €V € °ˆ€ ‚ÿ To find a current list of phone numbers: ë ¬ 3 n ? L€Y € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. Connect to QFN. 2. From the Directory menu in the browser, choose Explore. 3. Look for Account Information. The phone numbers list should be in the same place. L ' ƒ º % €N € °ˆ€ ‚ÿ To check the location phone numbers: ø ¹ n ²
? L€s € RÈ:†HØ€ € ƒ‚€ € ƒ‚€ € ƒ‚ÿ 1. In the Dialer main window, click Properties. 2. On the Location tab, check the phone number settings for all your locations, and change any that are incorrect. 3. Click OK. ? º ñ
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q@ Þ ŠÁ € ê JÄú;SIGNUP.HLP € ‰€ ‚ë o¨SIGNUP.HLP € ‰€ ‚ê 5ÊŒ2SIGNUP.HLP € ‰€ ‚ë ´ƒCæSIGNUP.HLP € ‰€ ‚ë 8à *SIGNUP.HLP € ‰€ ‚ë ®§ éSIGNUP.HLP € ‰€ ‚ê N‚èÌSIGNUP.HLP € ‰€ ‚ÿ Cannot connect to host. Cannot find connect file to use for auto-dialing. Connection attempt is already in progress. Error opening serial port; invalid BPS rate specified. Error opening serial port; invalid port specified. Error ' q@ ²
opening serial port; port is already in use. Error opening serial port; port is already open. m Å ' ÞB ¨ ‹ € ë
VÑSIGNUP.HLP € ‰€ ‚ë ”
¬SIGNUP.HLP € ‰€ ‚ë ‚å¬SIGNUP.HLP € ‰€ ‚ë `—õUSIGNUP.HLP € ‰€ ‚ê ÷’²½SIGNUP.HLP € ‰€ ‚ÿ Error opening serial port; unknown reason (x). Invalid I/O address specified. Please enter a valid hexadecimal number, or select Default. Invalid IRQ number specified. Please enter a number between 2 and 15, or select 'Default'. Netscape was unable to create a socket connection. Insufficient system resources, or Network down. Unable to communicate with answering device. Please check that it is installed and configured properly. M ¥ q@ +E ¨ K € ê Ä À7SIGNUP.HLP € ‰€ ‚ë ÌtPSIGNUP.HLP € ‰€ ‚ê ƒ’»ÒSIGNUP.HLP € ‰€ ‚ë X
Þ‰SIGNUP.HLP € ‰€ ‚ë °é[SIGNUP.HLP € ‰€ ‚ÿ Unable to determine INI file location. Using default of c:\quickenw\netscape\netscape.ini. Unable to initialize the modem. Check to be sure that your modem is connected to the computer and that it is turned on. Unable to locate host. Unable to negotiate dial-in connection (failed) Unable to open communications port. The port is either in use by another telephony application, or is not supported. À ÞB BF W |€ € ë ÔIôáSIGNUP.HLP € ‰€ ‚ë /QùêSIGNUP.HLP € ‰€ ‚ÿ Windows dial-in driver (dial.386) not loaded. Unable to connect. ShivaPPP dial-in driver is not installed. You have been disconnected by the remote device possibly due to inactivity. S " +E •F 1 ÿÿÿÿÿÿÿÿc •F ØF DK Using the Dialer Statistics windowC BF ØF % €< € ”€ ‚ÿ Using the Dialer statistics ? •F I ' €1 € € ‚‚‚ÿ When you connect to the Internet service provider, the Dialer collects information about the connection, including any errors that may occur. You can use this information--called "statistics"--to help solve connection problems. When youre connected, the Timer window is visible in the upper right corner of your screen. Click the Statistics button in that window to view the statistics information. The Dialer also writes all the statistics information to a disk file called STATS.TXT in the C:\QUICKENW\NETSCAPE\DIALER directory. ; ØF RI % €, € °ˆ€ ‚ÿ Types of statistics ò I DK Ø ~5 € ÈâëM0e€ ‰€ ‚â€Ó9Ѐ ‰€ ‚â¼
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€ ‰€ ‚âþ0ì²€ ‰€ ‚âן¬€ ‰€ ‚â*(~=€ ‰€ ‚âfº€ ‰€ ‚ÿ Port BPS Connect BPS Flow control Serial chip PPP compression Overrun errors Invalid CRCs Frames received OK Frames rejected Largest frame received Frames transmitted Frames retransmitted Largest frame transmitted IP address 9 RI }K 1 z ÿÿÿÿÿÿÿÿd ÿÿÿÿ}K ¾L Port BPS0 DK K % € € ”€ ‚ÿ Port BPS æ }K ¾L + $€Í € € € € ‚ÿ Specifies the speed (bits per second or baud) at which the serial port sends information to the computer. This is not the speed at which your modem communicates with the Internet service provider's remote modem (connect BPS). < K úL 1 ÿÿÿÿÿÿÿÿe ÿÿÿÿúL ÊM Connect BPS3 ¾L -M % € € ”€ ‚ÿ Connect BPS y úL ÊM $ €ò € € ‚ÿ Specifies the speed (bits per second or baud) that your modem and the Internet service providers modem transfer data. = -M N 1 R ÿÿÿÿÿÿÿÿf ÿÿÿÿN O Flow control4 ÊM ;N % € € ”€ ‚ÿ Flow control á » N O & €w € € ‚‚ÿ Specifies the type of flow control (Hardware or Software) the dial-in software uses. Hardware flow control is also known as RTS/CTS. Software flow control is also known as XON/XOFF. < ;N XO 1 ÿÿÿÿÿÿÿÿg ÿÿÿÿXO » Serial chip3 O ‹O % € € ”€ ‚ÿ Serial chip $ ý XO » ' €û € € ‚‚‚ÿ Specifies the type of serial chip (UART) your computer uses. This chip handle‹O » O s the flow of data through the serial port to your computer. The serial boards on most newer computers have a 16550 UART chip, which can usually handle communications from high-speed modems. Some computers (especially older ones) may have an 8250 or 16540 UART chip, which can't handle high-speed communications successfully. If you have a slow UART, consider upgrading to the 16550 UART chip (usually an inexpensive procedure). @ ‹O û 1 E ÿÿÿÿÿÿÿÿh ÿÿÿÿû ƒ PPP compression7 » 2‚ % €$ € ”€ ‚ÿ PPP compression Î © û ƒ % €S € € ‚ÿ Specifies if the connection is using PPP compression. This feature is not supported by all Internet service providers; Concentric Network Corporation does not use it. ? 2‚ ?ƒ 1 P ÿÿÿÿÿÿÿÿi ÿÿÿÿ?ƒ P… Overrun errors6 ƒ uƒ % €" € ”€ ‚ÿ Overrun errors Û µ ?ƒ P… & €k € € ‚‚ÿ Specifies the number of overrun errors encountered at the serial port. An overrun error occurs when the data is coming into the computer from the remote connection faster than the computer can handle it, so data is lost. The most common reason this occurs is that you're using a fast modem with an 8250 or 16450 UART serial chip. You might need to slow down your modem speed in the Dialer or upgrade your serial chip to a 16550 UART. = uƒ … 1 C ÿÿÿÿÿÿÿÿj ÿÿÿÿ… “† Invalid CRCs4 P… Á… % € € ”€ ‚ÿ Invalid CRCs Ò … “† % €[ € € ‚ÿ Specifies the number of invalid CRCs (Cyclic Redundancy Checks). Invalid CRCs occur when there is an error in the transmission of data (often caused by phone line noise). C Á… Ö† 1 [ ÿÿÿÿÿÿÿÿk ÿÿÿÿÖ† î‡ Frames received OK: “† ‡ % €* € ”€ ‚ÿ Frames received OK Þ ¹ Ö† î‡ % €s € € ‚ÿ When modems transfer information, the data is separated into frames to ensure you get all the data correctly. This statistic specifies the number of frames received without errors. @ ‡ .ˆ 1 j ÿÿÿÿÿÿÿÿl ÿÿÿÿ.ˆ X‰ Frames rejected7 î‡ eˆ % €$ € ”€ ‚ÿ Frames rejected ó Í .ˆ X‰ & €› € € ‚‚ÿ Specifies the number of frames that didnt transmit correctly but not due to a CRC (Cyclic Redundancy Checks) problem. You can get transmit problems for different reasons. This value is almost always 0. G eˆ Ÿ‰ 1 è ÿÿÿÿÿÿÿÿm ÿÿÿÿŸ‰ @Š Largest frame received> X‰ ݉ % €2 € ”€ ‚ÿ Largest frame received c ? Ÿ‰ @Š $ €~ € € ‚ÿ Specifies the size of the largest frame your modem received. C ݉ ƒŠ 1 M ÿÿÿÿÿÿÿÿn ÿÿÿÿƒŠ ‹ Frames transmitted: @Š ½Š % €* € ”€ ‚ÿ Frames transmitted Ð « ƒŠ ‹ % €W € € ‚ÿ Specifies the number of frames your modem sent. Transmission of a frame does not imply that it has been received successfully by the Internet service provider's server. E ½Š Ò‹ 1 à ÿÿÿÿÿÿÿÿo ÿÿÿÿÒ‹ mŒ Frames retransmitted< ‹ Œ % €. € ”€ ‚ÿ Frames retransmitted _ ; Ò‹ mŒ $ €v € € ‚ÿ Specifies the number of frames your modem had to resend. J Œ ·Œ 1 ê ÿÿÿÿÿÿÿÿp ÿÿÿÿ·Œ W Largest frame transmittedA mŒ øŒ % €8 € ”€ ‚ÿ Largest frame transmitted _ ; ·Œ W $ €v € € ‚ÿ Specifies the size of the largest frame your modem sent. ;
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ZŠ / & ;) i24 24E ERROR_QF ÿÿ / ,/ ÿÿÿÿAbout page Closing the Dialer CNC Concentric Network Corp. configuration files connection errors Contents Creating a Location Dial button Dialer $ Dialer instructions ( Dialer screen , Dialing 0 directions 4 errors 8 files < General Properties @ Instructions D Internet L Internet service provider P Internet service provider (About page) T IP address X Location \ Locations (creating) d Minimizing the dialer h Modem l Netscape (starting) p Netscape Navigator t NR files x Number to Dial | Password € phone numbers „ Port address ˆ Port setting Œ Properties Properties button ¤ Service Provider ¨ Setting Properties ¬ Settings ´ Settings (modem) ¸ Speed (modem) ¼ statistics À task instructions Ä troubleshooting È troublshooting Ð User Name Ô Using the Dialer Ø ¤Èéx ÿÿ ¸Èéx ÿÿ ÌÈéx ÿÿ / & ;) Lz šÂ3)-+À™ë>‹F ÿÿ t * ÿÿ Quicken Financial Network Registration ò User information ˜ About screen navigation d Modem setup Detect Modem screen … Modem Found screen ä‚ Change Modem screen …„ Select Modem screen '† Select COM Port screen ‡ Modem Setup Complete screen ̈ Establish connection Dialing Settings screen ø Phone Number Selection screen Problems Û I tried to specify the modem myself, but my modem isn't in the list. æ I'm trying to register, but the Registration Wizard won't dial. j€ I can't connect to the Internet service provider. /… Dialer [‡ Internet service provider íˆ Error Messages < Cannot connect to host. Í Cannot find connect file to use for auto-dialing. > A connection attempt is already in progress. € Dial-in driver not loaded ç… Error opening serial port; invalid BPS rate specified. ˆ Maximum Speed setting UART ë Error opening serial port; invalid port specified. _ Error opening serial port; port is already in use. È Error opening serial port; port is already open. Ù
Error opening serial port; unknown reason (x). ?ƒ Invalid I/O address specified. Please enter a valid hexadecimal number, or select "Default." † Invalid IRQ number specified. Please enter a number between 2 and 15, or select "Default." ü‰ Netscape was unable to create a socket connection. Insufficient system resources or network down. W Unable to communicate with answering device. Please check that it is installed and configured properly. ” Unable to determine INI file location. Using default c:\quickenw\netscape\netscape.ini. ä Unable to initialize the modem. Check to be sure that your modem is connected to the computer and that it is turned on. ©‚ Unable to launch the Netscape Navigator. Please check the installation. $… Unable to locate host. Ά Unable to locate netscape.exe. ‰ Unable to negotiate dial-in connection (failed). Ù Unable to open communications port. The port is either in use by another telephony application, or is not supported. 3Ž7ë«‹FÞ‰~ô‰Fö‹Îÿv
ÿv F T Using Terminal for Windows Û Unable to open Netscape registration file (netscape.ini). Please check the installation. € Windows dial-in driver (dial.386) not loaded. Unable to connect. ShivaPPP dial-in driver is not installed. 8† You have been disconnected by the remote device possibly due to inactivity. é‰ You must specify a connection file. S Intuit Online Services Technical Support Starting the Dialer \ RPI (Rockwell Protocol Interface) modems ] Netscape Dialer Help Contents 3 Dialer Dialer Screen È‚ User name ȃ Password µ… Current location n‡ Number to dial I‰ Dial button Properties Ø Internet service provider š Locations properties \ Location's name New button Remove button ( Location's area code € Type of line $ Outside line access ‚ Disable call waiting ˜ƒ Provider phone number È„ Dial as a long distance call ±‡ Calling card dial prefix n‰ Calling card ó‰ Calling card suffix General Properties ö Start Netscape Navigator ÷ Minimize statistics window ~ Disconnect after x minutes Š Bring up TTY window Enable dial on demand ç Modem Properties F Change Modem button € Port ù€ Speaker volume ± Maximum speed p„ Advanced ø† Service Provider properties ‰ About Properties page ZŠ Step-by-Step Instructions " Creating a Location Connecting to Internet service provider J Setting Properties € Closing the Dialer program n The Dialer Configuration file ëƒ Problems 7… Internet service provider doesn't accept my user name and password. ‹‡ While connected to the Internet, I'm suddenly cut off. Ó
The connection is slow.
When I use a different location, the Dialer can't connect to the Internet service provider.
Error messages *„
Using the Dialer Statistics window ‡
Port BPS ˆ
Connect BPS ‰
Flow control Ò‰
Serial chip PPP compression » Overrun errors Invalid CRCs = Frames received OK Frames rejected ê Largest frame received B Frames transmitted Frames retransmitted ‹Îÿv
ÿvÁ ÿÿT Largest frame transmitted « IP address j o ape registration file (netscape.ini). Please check the installation. € Windows dial-in driver (dial.386) not loaded. Unable to connect. ShivaPPP dial-in driver is not installed. 8† You have been disconnected by the remote device possibly due to inactivity. é‰ You must specify a connection file. S Intuit Online Services Technical Support Starting the Dialer \ RPI (Rockwell Protocol Interface) modems ] Netscape Dialer Help Contents 3 Dialer Dialer Screen È‚ User name ȃ Password µ… Current location n‡ Number to dial I‰ Dial button Properties Ø Internet service provider š Locations properties \ Location's name New button Remove button ( Location's area code € Type of line $ Outside line access ‚ Disable call waiting ˜ƒ Provider phone number È„ Dial as a long distance call ±‡ Calling card dial prefix n‰ Calling card ó‰ Calling card suffix General Properties ö Start Netscape Navigator ÷ Minimize statistics window ~ Disconnect after x minutes Š Bring up TTY window Enable dial on demand ç Modem Properties F Change Modem button € Port ù€ Speaker volume ± Maximum speed p„ Advanced ø† Service Provider properties ‰ About Properties page ZŠ Step-by-Step Instructions " Creating a Location Connecting to Internet service provider J Setting Properties € Closing the Dialer program n The Dialer Configuration file ëƒ Problems 7… Internet service provider doesn't accept my user name and password. ‹‡ While connected to the Internet, I'm suddenly cut off. Ó
The connection is slow.
When I use a different location, the Dialer can't connect to the Internet service provider.
Error messages *„
Using the Dialer Statistics window ‡
Port BPS ˆ
Connect BPS ‰
Flow control Ò‰
Serial chip PPP compression » Overrun errors Invalid CRCs = Frames received OK Frames rejected ê Largest frame received B Frames transmitted Frames retransmitted ‹Îÿv
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